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Wednesday March 10th, 2010
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A Grit Success Story

In 1989, a young and promising New York Educational publisher walked off the rainy streets of downtown Williamsport, Pennsylvania and into the offices of Grit Commercial Printing and the Grit Newspaper in search of a business partner to print and mail five brochures, totaling a few hundred thousand pieces.
Twice each year Grit prints and mails over 6.2 million brochures for a New York Education Publisher.

After reviewing his printing and mailing needs with Richard Shaffer, Grit Sales Representative, the publisher selected Grit to print its very first direct mail campaign and has continued to print and mail exclusively with Grit.

Today, the Grit mails over 6.2 million pieces of 79 different brochures twice each year for this publisher. The publisher has experienced astonishing growth, from two employees to 36 and now features close to 13,000 product titles in its catalog.

Each year the publisher ramps up for 2 main mailing seasons. Grit works to help them design pieces, select the right grade and weight of paper, and process their mail lists to maximize their postal discounts. Each Spring a sample printing is done for an actual brochure on 4 to 5 different paper stocks and sent to the publisher to choose the paper they feel best represents them and produces the best printing results. Once the paper is selected, Grit leverages a large volume paper purchase, ten truckloads, to the client’s advantage.

Brochures are designed in QuarkXpress by the publisher and uploaded to the Grit FTP Site. Grit’s prepress technicians convert their files to postscript and RIP the files into separations. Files are visually checked against hard copies to check type reflow, and font/art inclusion. Grit has delivered so many error-free proofs that today proofs are no longer required by the customer. Once the files are reviewed in-house, Grit Prepress produces printing plates on a Fuji Javelin CTP state-of-the-art platemaker.

Depending on the design, each piece is then printed, folded, cut, stitched and warehoused. Each brochure is given a unique job number to track its progress through the process. After each printing, 18 samples are hand-trimmed, folded and bound. These pre-bind samples are approved by the publisher before the entire job is completed. Upon approval, the binding/finishing is completed and 200 samples are also sent to the publisher before the mailing takes place.

Mail lists are packaged by the publisher and sent to Grit via FTP. Grit saves them money by adding “plus 4” zip which lowers their postage, and CASS certifies each list to remove undeliverable addresses before the mailing even takes place. Grit estimates their postage needs for every mailing and tracks their incoming and outgoing postage expenditures. This information is communicated back to the publisher at every step of the process. Grit prepares all the USPS postage paperwork and documentation and delivers to the post office.

Multiple mail lists are used for each title and Grit prints the total needed per title, per mail season. As each mailing is completed, Grit counts and restocks the unmailed portion of the title and communicates the stocking levels back to the publisher. This allows the publisher to make cost-effective decisions for compiling future mailing lists and maximizes their print dollar. Each and every piece is utilized and sent to a potential customer – not one brochure is wasted.

The publisher’s growth is the result of constantly researching its customer’s needs and refreshing its product lines accordingly, carefully targeting its mailings and mailing lists, and running a very efficient operation. Nearly one-third of all its titles change annually to meet the new trends in the educational marketplace.

Effective communication between the client and the printer/mail house of mailing lists is required to successfully manage, print and mail this volume of materials. “Grit has worked very closely with us to keep our operation efficient” said the publisher. “It takes a tight, close-working relationship to make it work”.

Grit Printing and Direct Mail is proud to have been a part of this publisher’s astonishing growth for the last 15 years. Today, Grit is working to help explore new ways of controlling or reducing their print and mail costs – ensuring this publisher much more success in the future.

To learn more about what Grit can do for you, e-mail us at grit@gritprinting.com or call us
at 1-800-872-0409.

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© 2004 Grit Commercial Printing, Inc.
80 Choate Circle, Montoursville PA 17754 • Ph. 800-872-0409 or 570-368-8021 • Fax 570-368-4749